Shipping & Returns
At Rein PRP, we strive to make your shopping experience smooth and hassle-free. Here’s everything you need to know about our shipping and returns policy:
Shipping Information
Order Processing: Orders are processed and shipped daily before 5pm. If your order is placed after this time, it will be processed the next business day.
Shipping Options:
Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can monitor your package’s journey.
Returns & Refunds
We hope you love your Rein PRP products, but if for any reason you’re not satisfied, we offer a 30-day return policy:
Eligibility for Returns:
Items must be unused and unopened.
Products must be in their original packaging.
Returns must be requested within 30 days from the delivery date.
How to Return:
Contact our customer service team at info@reinprp.co.uk to initiate a return.
We will provide you with instructions on how to return your item, along with a return address.
Once we receive the returned item and verify its condition, we will process your refund.
Refunds:
Refunds will be issued to your original payment method within 7-10 business days after we receive and inspect the return.
Please note that original shipping costs are non-refundable.
Need Help?
If you have any questions or concerns about shipping or returns, please don’t hesitate to reach out to our customer support team at info@reinprp.co.uk
Thank you for choosing Rein PRP. We’re here to make your experience as easy and enjoyable as possible!